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None of the answers in the history addressed the problem for me. I spend a significant fraction of my usage time just trying to keep the iPad on and reopening it. Any alternatives? Is this only an iPad Pro problem? If so, do I need to get a different device? This is a continuous frustration for me.
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
iPad auto-lock will be fixed at two minutes if you have enabled Low Power mode:
Settings > Battery > Low Power Mode
If the problem persists after disabling Low Power Mode, perform a forced-restart of your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
You might also check that Date & Time and TimeZone are also correctly set for your iPad - as these settings are known to cause various functional issues if incorrectly configured:
Settings > General > Date & Time
iPad auto-lock will be fixed at two minutes if you have enabled Low Power mode:
Settings > Battery > Low Power Mode
If the problem persists after disabling Low Power Mode, perform a forced-restart of your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
You might also check that Date & Time and TimeZone are also correctly set for your iPad - as these settings are known to cause various functional issues if incorrectly configured:
Settings > General > Date & Time
If you have a corporate email account set up on the device, the administrators can enforce policies on the device including passcode and lock timeout requirements.
If that’s the case, the only way to change it will be to remove the account from the device. If you re-add the account, the policies will be enforced again.
Can’t change auto lock setting from 2 minutes, option greyed out
