What is "fatal error" message?

I have owned this phone for 4 days and it gave me a fatal error message while streaming last night. After I closed everything down, I could not access my wireless network on my phone. Every time I try to open Safari, I receive the message that "Safari cannot open the page because it could not connect to server" but when I go to WiFi settings, it says I am connected. How can I fix it.

iPhone 14 Pro Max, iOS 16

Posted on Jan 20, 2023 6:16 AM

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1 reply

Jan 20, 2023 6:17 AM in response to Apple14FatalError

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



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What is "fatal error" message?

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