Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone's Face ID isn't working

My phone Face ID is not working and need help fixing it. I have reset the phone but still nothing and also took it to an authorized Apple place but he started working and he stopped so I actually don’t know what’s going on with it and it’s on your phone. I just need your help.


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Jan 20, 2023 6:45 AM

Reply
Question marked as Best reply

Posted on Jan 20, 2023 6:51 AM

Hello ~ Take a look at this helpful link by clicking below…


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If working through the steps there is of no help then you need to have your iPhone checked…


Genius Bar Reservation and Apple Support Options - Apple


iPhone Repair & Service - Apple Support


I hope this helps.


~Katana-San~

1 reply
Question marked as Best reply

Jan 20, 2023 6:51 AM in response to alimamy193

Hello ~ Take a look at this helpful link by clicking below…


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If working through the steps there is of no help then you need to have your iPhone checked…


Genius Bar Reservation and Apple Support Options - Apple


iPhone Repair & Service - Apple Support


I hope this helps.


~Katana-San~

My iPhone's Face ID isn't working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.