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Mac screen is black and touch bar is not responding

I think my MacBook brightness is off which the screen now is black, but my touch bar is not responding, what can I do??


[Re-Titled by Moderator]

Posted on Jan 20, 2023 7:49 AM

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Jan 20, 2023 9:40 AM in response to EricVNK1

EricVNK1 wrote:

I think my MacBook brightness is off which the screen now is black, but my touch bar is not responding, what can I do??

[Re-Titled by Moderator]


You do not say what exact Mac...?


If Intel resetting the SMC Reset the SMC of your Mac - Apple Support

resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


and see if your Touchbar comes back.



no resolve—

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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Mac screen is black and touch bar is not responding

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