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Unable to determine if your iPhone battery is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete.
Hello Yokoo03,
That's a great question! With this message, this could indicate that the battery was replaced with a non-genuine battery, was already used or installed in another iPhone previously, or the battery isn't working as expected. You can also find this information outlined in the following article.
About genuine iPhone batteries - Apple Support
Are you having any issues with the battery of your iPhone? If so, please let us know in more detail about the issues as this will help guide us through troubleshooting.
Have a great day!
Hello Yokoo03,
That's a great question! With this message, this could indicate that the battery was replaced with a non-genuine battery, was already used or installed in another iPhone previously, or the battery isn't working as expected. You can also find this information outlined in the following article.
About genuine iPhone batteries - Apple Support
Are you having any issues with the battery of your iPhone? If so, please let us know in more detail about the issues as this will help guide us through troubleshooting.
Have a great day!
If you have had the battery replaced, whoever replaced it installed a battery that wasn’t specifically made for an iPhone. If it is the original battery it is failing.
what should I do about this Unable to determine if your iPhone battery is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete.
