iPhone 12 screen not responding
My iPhone 12 mini screen it’s not responding so I can’t reset it or answer any call.
how can I hard reset it?
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User profile for user:
Sparks0829
User level:
Community Specialist
Hi there bhellmund,
If your iPhone isn't responding at all, you can try force restarting it with these steps:
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.
If your iPhone still isn't responding to your touch, work through the remaining steps in this support article to see if they resolve the issue for you: If your iPhone won't turn on or is frozen - Apple Support
If it's still not responding, reaching out to Apple Support directly is the next best step. This link will help you get started: Contact - Official Apple Support
Take care.