I upgraded my iphone and lost 2 years of photos on icloud

Hello mfholas,

Thank you for posting to Apple Support Communities.

We understand you are missing photos after changing your iPhone. If there's any chance the photos were not in iCloud and on the old device and a backup exists, you can restore from backup: Locate backups of your iPhone, iPad, and iPod touch - Apple Support

Also, have you checked on iCloud using a web browser on a computer? www.icloud.com/photos

This link may help as well: If you're missing photos or videos in the Photos app - Apple Support

We hope that helps.

Take care.

mfholas Said:

"I upgraded my iphone and lost 2 years of photos on icloud: I lost 2 years of photos when I upgraded my iphone to 14 pro, and they are not on icloud. Is there any hope for recovery? Thanks."

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Troubleshooting Lost Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(

Four Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support

B. Check iCloud Directly:

See if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos

C. Use a Time Machine Backup:

Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.

D. Where Else to Check:

• PC
• PDA
• eMail
• Mac Device
• Cloud Storage
• Android Phone
• USB Flash Drive
• External Hard drive
• Secure Digital Card
• Compact Flash Card