How to cancel an ICloud account linked to an obsolete email address no longer in use ?

I have an Icloud Id associated with a PC email address which is no longer in use. I don't remember my passwords and I couldn't get into it as I've deleted this account. I keep getting pop ups to sign in Icloud with this old email address. I have a newer Icloud account which I use. How do I get rid of these pop ups or this old Icloud account? Thank you J

Windows, Windows 6

Posted on Jan 20, 2023 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2023 1:47 PM

You would need to regain access to the account before you can request its deletion. As you need to be logged into it to request it be deleted.


If it's asking you to sign into it, it's because something on the device you are using is still logged in to it for something.

You would need to know the password to sign out of it.


You will need to request an account recovery process from Apple to regain access to the account, and then be able to request its deletion.


Click here ➡️ How to use account recovery when you can’t reset your Apple ID password - Apple Support

Click here ➡️ How to delete your Apple ID account - Apple Support


Before you have the iCloud account deleted, you would need to figure out what is still using it. Just having it removed from Apple servers will not stop whatever is using hot from wanting to use it.





1 reply
Question marked as Top-ranking reply

Jan 20, 2023 1:47 PM in response to forceful

You would need to regain access to the account before you can request its deletion. As you need to be logged into it to request it be deleted.


If it's asking you to sign into it, it's because something on the device you are using is still logged in to it for something.

You would need to know the password to sign out of it.


You will need to request an account recovery process from Apple to regain access to the account, and then be able to request its deletion.


Click here ➡️ How to use account recovery when you can’t reset your Apple ID password - Apple Support

Click here ➡️ How to delete your Apple ID account - Apple Support


Before you have the iCloud account deleted, you would need to figure out what is still using it. Just having it removed from Apple servers will not stop whatever is using hot from wanting to use it.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to cancel an ICloud account linked to an obsolete email address no longer in use ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.