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User profile for user: Choqqiequeen
Choqqiequeen Author
User level: Level 1
4 points

Phone says “coverage expired” but I am paying every month for AppleCare+?!

Hi guys

I am a bit confused, I happened to look in the “about” section of my phone for the first time in a while and noticed it says “coverage expired” in the AppleCare section, when I go

on the support app it says the same and that I am not eligible for AppleCare+. However i have been paying £9.49 every month since March 2021 for AppleCare+ so what on earth have I been paying for if I dont actually have AppleCare?! It’s an iPhone 12 Pro purchased in March 2021 if that is relevant. I set up the monthly AppleCare subscription immediately after getting the phone. Any ideas whats going on?? Thanks!

iPhone 12 Pro

Posted on Jan 20, 2023 2:15 PM

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User profile for user: sberman
sberman
User level: Level 10
264,651 points

Posted on Jan 20, 2023 2:34 PM

Yes, your evidence is persuasive that you are not currently covered by AppleCare. If you’re certain that monthly charge is for AppleCare, you should certainly contact Apple Support.

Apple Support

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Phone says “coverage expired” but I am paying every month for AppleCare+?!

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