Why does Apple Watch only ring using wife’s iphone

Why does Apple Watch only ring using wife’s iphone

Posted on Jan 20, 2023 11:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2023 11:01 AM

"...We share the same apple id,.."


That should never be done and is the cause of this.

By one of you creating a new ID and starting afresh it will be less effort in the long run than constantly troubleshooting crossovers.

When you both have your own apple ids (or now) then on your phones...

Settings, Messages, Turn off iMessage 

Settings, Face Time, Turn off Face Time 

Restart the phone. 

Settings, Messages, Turn on iMessage, SMS, MMS 

Settings, Messages, send & Receive, select your number which should now be there. 

Settings, Face Time, Turn on Face Time 


3 replies
Question marked as Top-ranking reply

Jan 21, 2023 11:01 AM in response to downeykp

"...We share the same apple id,.."


That should never be done and is the cause of this.

By one of you creating a new ID and starting afresh it will be less effort in the long run than constantly troubleshooting crossovers.

When you both have your own apple ids (or now) then on your phones...

Settings, Messages, Turn off iMessage 

Settings, Face Time, Turn off Face Time 

Restart the phone. 

Settings, Messages, Turn on iMessage, SMS, MMS 

Settings, Messages, send & Receive, select your number which should now be there. 

Settings, Face Time, Turn on Face Time 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does Apple Watch only ring using wife’s iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.