Locked out
hi I have locked myself out of my phone for 8 hours and it has not changed in a couple of hours
how fo I fix it?
iPhone 13
Question marked as
Hi there,
You will need to erase your iPhone in order to gain access to it again. You will lose all data on your iPhone which you have not backed up unfortunately.
Follow these steps in order to regain access to your iPhone
If you're using an eSIM, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.
- From your device's Lock Screen, try to enter your passcode five times until the "[Device] Unavailable" screen appears and your device asks you to try again later.
- When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.
- Tap Erase [Device], then tap Erase [Device] again to confirm.
- Enter your Apple ID password to sign out of your Apple ID on your device.
- Tap Erase [Device] to permanently delete all of your data and settings.
- When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.
If you can't follow these steps, you can use a computer to reset your device.