I have an iPhone 13 mini which chimes every time I get a new mail. I have just one mail account linked to the iOS Mail app (an Outlook account).
Settings/Mail/Notifications/Sounds = None
Settings/Mail/Notifications/Customise Notifications/Outlook/Sounds = None
Settings/Sounds & Haptics/New Mail = None
How can I silence the alerts?
iPhone 13 mini, iOS 15
Hello getcrossley,
You could also check under the following notification settings to prevent sound notifications for the Mail app:
If it isn't working as expected, we'd make sure that the iPhone is up to date. It appears you're using iOS 15 on an iPhone 13 mini, which means you could update to iOS 16 and test this further.
Here's how: Update your iPhone or iPad
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
Let us know if this helps out or not, take care.
Can’t switch off new mail sounds
