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Can't rename HEIC-formatted photos

I can’t rename HEIC photos, one-by-one or in multiple. When renaming one photo, the file name in Finder highlights the extension. When renaming in multiple, the “rename” option is greyed out. Permissions are read & write for me. The OSX is fully updated. Any ideas?

MacBook Pro Apple Silicon

Posted on Jan 21, 2023 9:38 AM

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Question marked as Best reply

Posted on Jan 21, 2023 9:51 AM

Ali Soltani wrote:

I can’t rename HEIC photos, one-by-one or in multiple. When renaming one photo, the file name in Finder highlights the extension. When renaming in multiple, the “rename” option is greyed out. Permissions are read & write for me. The OSX is fully updated. Any ideas?


Hmmm....


Download a test file—https://filesamples.com/formats/heic


I download to my Desktop <sample1.heic>. I went to Finder and renamed it with no issue.





To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

Login and test. Reboot as normal and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


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1 reply
Question marked as Best reply

Jan 21, 2023 9:51 AM in response to Ali Soltani

Ali Soltani wrote:

I can’t rename HEIC photos, one-by-one or in multiple. When renaming one photo, the file name in Finder highlights the extension. When renaming in multiple, the “rename” option is greyed out. Permissions are read & write for me. The OSX is fully updated. Any ideas?


Hmmm....


Download a test file—https://filesamples.com/formats/heic


I download to my Desktop <sample1.heic>. I went to Finder and renamed it with no issue.





To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

Login and test. Reboot as normal and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Can't rename HEIC-formatted photos

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