Unable download app

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Level 1

4 points

Unable download app

I change my phone from XR to 14 pro max, try to retrieve all the app since 21/1 @ 2pm until now. But I can down load the app

iPhone 14 Pro Max, iOS 16

Posted on Jan 21, 2023 2:46 PM

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Answer 1

Axel Foley

Level 10

149,910 points

Jan 21, 2023 2:51 PM in response to jass_030

Thanks for posting the screen shot. The apps actually get downloaded from the App Store instead of your old iPhone. It appears that the apps are being downloaded however at a very slow speed over the Wi-Fi Network. Can you try and connect to a different Wi-Fi Network or connect to a cellular network and see whether that resolves the issue?

Axel F.

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Answer 2

jass_030 Author

Level 1

4 points

Jan 21, 2023 2:57 PM in response to Axel Foley

Hi Axel Foley, I try to use different Wi-Fi network or even cellular network. But it was not actually downloaded. The display on the screen is from yesterday morning to now

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Answer 3

Axel Foley

Level 10

149,910 points

Jan 21, 2023 4:49 PM in response to jass_030

Shut down the iPhone and then restart it. That should restart the app downloads and complete the installation of those apps.

Open Settings ➡️ General ➡️ Shut Down.

Axel F.

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Unable download app

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