Low ring and alarm volume

Why do my phones iPhone 13 and 13 pro max have low ring volume when receiving calls and also after the second alarm ring

iPhone 13 Pro Max, iOS 16

Posted on Jan 21, 2023 3:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2023 9:08 AM

Hello corinnefromhonolulu,


Thank you for reaching out to Apple Support Communities.


You may have attention aware enabled:


What are Attention Aware features?
Even if you don’t enroll in Face ID, the TrueDepth camera* intelligently activates to support Attention Aware features. With Attention Aware features, iPhone can check whether you’re paying attention to your device and automatically take action. For example,
When you’re looking at your device, your display will not dim until you stop looking at your device.
If you're looking at your device, it will lower the volume sound of your alerts.
If you don’t want to use these features, open the Settings app, tap Face ID & Passcode, then turn off Attention Aware Features.


More details can be found here: Turn Attention Aware features on or off on your iPhone or iPad Pro


If the issue persists after disabling this, can you provide a few more details? When did you first notice this? Also, which iOS version is currently installed?


Cheers!

2 replies
Question marked as Top-ranking reply

Jan 24, 2023 9:08 AM in response to corinnefromhonolulu

Hello corinnefromhonolulu,


Thank you for reaching out to Apple Support Communities.


You may have attention aware enabled:


What are Attention Aware features?
Even if you don’t enroll in Face ID, the TrueDepth camera* intelligently activates to support Attention Aware features. With Attention Aware features, iPhone can check whether you’re paying attention to your device and automatically take action. For example,
When you’re looking at your device, your display will not dim until you stop looking at your device.
If you're looking at your device, it will lower the volume sound of your alerts.
If you don’t want to use these features, open the Settings app, tap Face ID & Passcode, then turn off Attention Aware Features.


More details can be found here: Turn Attention Aware features on or off on your iPhone or iPad Pro


If the issue persists after disabling this, can you provide a few more details? When did you first notice this? Also, which iOS version is currently installed?


Cheers!

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Low ring and alarm volume

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