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Level 1

4 points

I cannot access my old ipad even when I know my apple id

how can i access my old ipad (kids put in too many tries) when it is locked?

iPad 2, iOS 9

Posted on Jan 21, 2023 6:11 PM

Top-ranking reply

Level 10

169,079 points

Posted on Jan 23, 2023 7:09 AM

You will need to start here:

The passcode to unlock the iPad is generally not going to be the same as the Apple ID password.

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