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I’m having issues with my Face ID can you fix it

i just need my Face ID to be fixed

iPhone X, iOS 16

Posted on Jan 21, 2023 10:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2023 10:38 PM

Hello,


Apple has several documents helping you with Face ID.


This document is specific and explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



2 replies
Question marked as Top-ranking reply

Jan 21, 2023 10:38 PM in response to Joel0147v

Hello,


Apple has several documents helping you with Face ID.


This document is specific and explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



I’m having issues with my Face ID can you fix it

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