iMessage not working

Posted on Jan 22, 2023 6:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2023 6:38 AM

Hi there


It seems like your messages is not activated. See this instructions on how to fix that


It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
  3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
  4. Contact Apple Support.


1 reply
Question marked as Top-ranking reply

Jan 22, 2023 6:38 AM in response to anu-25

Hi there


It seems like your messages is not activated. See this instructions on how to fix that


It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
  3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
  4. Contact Apple Support.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.