Freeform deleted my boards

Ive started using freeform, and had 4-5 boards on my MacBook Pro. Today I wanted to look at them on my phone but noticed they were not syncing. I googled how to sync freeform, and one page said to go into Apple ID and re-check freeform in the app sync, which I did. This resulted in my losing all of my freeform boards from my laptop. How do I recover these?

MacBook Pro 15″, macOS 13.1

Posted on Jan 22, 2023 9:51 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2023 12:17 AM

I lost my boards due to syncing issues. Here is what I did to restore my boards Via Time Machine.


Open Time Machine

Select Macintosh HD

Users

<Your name of account>

Library**

Containers

Right click on FreeForm folder and restore. A warning will prompt, hit Replace.

Open Freeform and you should get it back.

This helped me get my school work back. I had to copy the boards and move it on a New board so it can sync. To see if it Syncs or not, just try to share it. If it shows Share options, you're good. If it gives you an error, open board and copy it to a New board. Copy Paste.


I hope this can help someone. It worked for me.


**(If you don't see Library, Go to top bar, View, Show View options, Check box Show Library Folder, then close View options)


21 replies
Question marked as Top-ranking reply

Jan 27, 2023 12:17 AM in response to Fasulo

I lost my boards due to syncing issues. Here is what I did to restore my boards Via Time Machine.


Open Time Machine

Select Macintosh HD

Users

<Your name of account>

Library**

Containers

Right click on FreeForm folder and restore. A warning will prompt, hit Replace.

Open Freeform and you should get it back.

This helped me get my school work back. I had to copy the boards and move it on a New board so it can sync. To see if it Syncs or not, just try to share it. If it shows Share options, you're good. If it gives you an error, open board and copy it to a New board. Copy Paste.


I hope this can help someone. It worked for me.


**(If you don't see Library, Go to top bar, View, Show View options, Check box Show Library Folder, then close View options)


Jan 22, 2023 9:56 AM in response to Fasulo

Fasulo wrote:

Ive started using freeform, and had 4-5 boards on my MacBook Pro. Today I wanted to look at them on my phone but noticed they were not syncing. I googled how to sync freeform, and one page said to go into Apple ID and re-check freeform in the app sync, which I did. This resulted in my losing all of my freeform boards from my laptop. How do I recover these?


Have you tried rebooting the machine and compare your results...?



I see you are not alone...ref: Freeform boards disappeared from my mac - Apple Community


To be proactive you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple



Jul 7, 2023 11:54 AM in response to ku4hx

Then why is it bundled with my MacBook and Mac makes it unable to be deleted? That link was not helpful for what happened to me and seemingly so many other people here. The syncing of an iOS device does not work if it wasn't syncing in the first place. Within iCloud, it is listed as one of their apps to toggle on an off. When toggling on the iCloud sync it said "are you sure" and after hitting yes, it deleted everything I had and the library folder someone hinted at above did not exist either.

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Freeform deleted my boards

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