Problem at Apple Music paying with Apple pay

I just bought Apple Airpod Pro (2.) airpods, and got that 6 months free Apple Music trial period. But when I try to activate that, it asks for payment method I always got payment failure.

For paying I use my credit card witch is added to my Apple pay.

I also have added debit card to Apple Pay, but still not work. I tried to purchase some app from App Store and there is no problems for paying, also payin wirelessly at stores I can use my Iphone with no problems.

Posted on Jan 22, 2023 11:25 AM

Reply
1 reply

Jan 24, 2023 2:27 PM in response to juuso225

Hi there juuso225,


If your payment method is being declined for Apple Music, you'll want to work through these steps:


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase
- You might have an unpaid order. Learn how to pay an unpaid order.
- Contact your financial institution. 
- You might need to ask your financial institution to allow international purchases on your debit or credit card.
- If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
- In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
- Still need help? Contact Apple Support.

You'll find that information here: If your payment method is declined in the App Store or iTunes Store - Apple Support


If you still can't redeem your promotion for Apple Music after resolving the issue with your payment method, have a look at the details here: If you can't redeem your promotion for an Apple subscription - Apple Support


If you still need assistance, you'll want to reach out to Apple Support directly. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Contact - Official Apple Support


Take care.

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Problem at Apple Music paying with Apple pay

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