software update issues

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belle-10 Author

Level 1

4 points

software update issues

My software update will not move past "checking for updates"... any ideas?

I am currently on macOS Big Sur 11.7. I believe the iMac is a late 2015.

iMac 21.5″, macOS 11.7

Posted on Jan 22, 2023 12:56 PM

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Answer 1

Top-ranking reply

John Galt

Level 10

146,234 points

Jan 22, 2023 3:18 PM in response to belle-10

I understand Software Update is "Checking for updates..." with no end in sight.

Several workarounds have been proposed, such as restarting your Mac in "Safe Mode" and checking for updates while in that mode, and / or resetting NVRAM. Try both.

How to use safe mode on your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support

Related: Software Update stuck at "Checking for updates"… - Apple Community

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Answer 2

PRP_53

Level 10

91,303 points

Jan 23, 2023 7:49 AM in response to belle-10

Fall back position and only after used the suggestions from previous Contributor

Restart in Recovery Mode ( Command r ) at startup and choose Reinstall macOS

This should pulling the latest version of Big Sur 11.7.2 ( as of this writing ) and commence the installation.

This will not touch your preferences, setting, Application nor personal files.

Good idea for either of the methods suggested would to do a Time Machine Backup Before attempting

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software update issues

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