I subscribe to Apple music through my University account forf BEST FLEX earphones but did not re

Apple Music New subscribers get a pair of Beats Flex with an Apple Music student plan. Terms Apply, only *Limited Time: Get a pair of Beats Flex. Terms Apply per month with #UNiDAYS...But... After extensive exhaustive contacting customers report 5 times I still Don did not receive my uniye's beach flex earphones... All the customer service team do not have a clue on this site....

Posted on Jan 22, 2023 4:21 PM

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Posted on Jan 24, 2023 4:50 PM

Hello Frenzybee3,


Thanks for posting in the Apple Support Communities.


We understand you're looking for assistance with the Beats Flex offer in regards to an Apple Music student subscription, right?


If we have that correct, be sure to check the email address associated with your Apple ID account or student email address for additional details with this offer. We'll include one of the terms and conditions below, and you can find the remaining here: Get a pair of Beats Flex earphones on us, with your Apple Music student subscription. - Apple


Within 30 days after you have become eligible, Apple will email you instructions for redeeming your free pair of Beats Flex earphones. Within 90 days of receiving this email, you must successfully follow these instructions to receive your earphones. You may be given the option to redeem earphones in various colors. If the color you order is not in stock, Apple will send you available earphones in a color of its choosing. The earphones can be shipped to you only at a mailing address in the region in which you have subscribed to Apple Music student.


We hope that's able to help with providing more information on when to expect an email, and how to proceed with claiming the Beats Flex.


Have a great day!


1 reply
Question marked as Top-ranking reply

Jan 24, 2023 4:50 PM in response to Frenzybee3

Hello Frenzybee3,


Thanks for posting in the Apple Support Communities.


We understand you're looking for assistance with the Beats Flex offer in regards to an Apple Music student subscription, right?


If we have that correct, be sure to check the email address associated with your Apple ID account or student email address for additional details with this offer. We'll include one of the terms and conditions below, and you can find the remaining here: Get a pair of Beats Flex earphones on us, with your Apple Music student subscription. - Apple


Within 30 days after you have become eligible, Apple will email you instructions for redeeming your free pair of Beats Flex earphones. Within 90 days of receiving this email, you must successfully follow these instructions to receive your earphones. You may be given the option to redeem earphones in various colors. If the color you order is not in stock, Apple will send you available earphones in a color of its choosing. The earphones can be shipped to you only at a mailing address in the region in which you have subscribed to Apple Music student.


We hope that's able to help with providing more information on when to expect an email, and how to proceed with claiming the Beats Flex.


Have a great day!


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I subscribe to Apple music through my University account forf BEST FLEX earphones but did not re

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