Money debited for Apple services on iPhone, how can i get it back?
Because of my phonepe auto mandate amount got debited towards apple serives , how can i get it back
[Re-Titled by Moderator]
Because of my phonepe auto mandate amount got debited towards apple serives , how can i get it back
[Re-Titled by Moderator]
I cancelled renewing the pro membership of cam-scanner app during it's trail period, as the auto-pay option was enabled . Money was auto-paid to apple services after cancelling free trail of camscanner app pro version.
Request for a refund in this case. My Money is residing with apple services , not with camscanner app
[Image Edited by Moderator to Remove Personal Information]
I cancelled renewing the pro membership of cam-scanner app during it's trail period, as the auto-pay option was enabled . Money was auto-paid to apple services after cancelling free trail of camscanner app pro version.
Request for a refund in this case. My Money is residing with apple services , not with camscanner app
[Image Edited by Moderator to Remove Personal Information]
Do we need to raise the ticket? Or it will get refunded automatically?
facing same issue. Phonepe auto mandate deducted the amount. Purchase history is showing none transactions. Unable to ask for refund on Apple support
Hi All, the problem on this thread is no one answering others questions after theirs is solved.
First of all, you will get your money back automatically in your bank between 1-2 weeks. Mine came back in 6 days.
Secondly, if you setup UPI mandate for deduction it’s similar to auto-debit feature irrespective of your cancellation it will debit and send money to Apple account for which they won’t have transaction details ( with their user support or staff to unable solve your problem ) and once transaction fails as it was not sanctioned by Apple your money should returned back to your account. It should take between maximum 1-2 weeks.
Lastly, when you make use of free trials for app, make sure you setup a mandate and once trial is activated, cancel it within next few minutes so you don’t forget to do it later and same issue you don’t have to face it again. Also money will refund irrespective of cancellation or not of your UPI Mandate.
Hi venkat4028,
We understand you're requesting a refund. You came from an article regarding email, but if you need help with a refund we have that posted below.
Check out the steps here to report a problem:
How to request a refund
1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
Request a refund for apps or content that you bought from Apple
Let us know if that helps.
Thanks for using the Apple Support Communities.
In india, we have direct payment system (bank to bank) which is called unified payment interface system (Upi), which also provides auto pay e-mandate. So once it’s setup though the subscription is canceled it will continue to deduct payment from your bank account. You are required to cancel the e-mandate manually after cancelling the subscription from the merchant app. The deducted amount automatically gets refunded back within 7 days.
Its better to cancel the e-mandate from the payment app before the due date, so you won’t be charged anything and the subscriptions gets automatically cancelled on the due date.
Hi ! I had taken a free trial of LinkedIn Premium and i did also cancel the premium membership in the app before the free trial end date , but the money got auto debited from my apple account and I would like a refund.
I subscribe to free trial of rise sleep app. A day before trial ended apple deducted 4999 rupees from my gpay and I cancelled the app just before the trial deadline date and when i checked the subscription page and purchase history it doesn’t show any subscription. Did your issue get resolved?
Did you raise any ticket or did it get automatically refunded? Because I cancelled the app subscription before its renewal but still due to auto pay the amount got deducted from my bank and the app subscription was also not renewed!
In india, we have direct payment system (bank to bank) which is called unified payment interface system (Upi), which also provides auto pay e-mandate. So once it’s setup though the subscription is canceled it will continue to deduct payment from your bank account. You are required to cancel the e-mandate manually after cancelling the subscription from the merchant app. The deducted amount automatically gets refunded back within 7 days.
Its better to cancel the e-mandate from the payment app before the due date, so you won’t be charged anything and the subscriptions gets automatically cancelled on the due date.
Mine happened with Google Pay UPI Automandate and Photoleap trial - I cancelled the trial but forgot that I should cancel auto mandate, so lost the money. Hope it will get refunded automatically in 7 days. Any update on this? Or where should we escalate this?
I am using PhonePe app and I took Linkedin Premium One Month Free Trial. I have the free trial till 12th October, 2023. I cancelled the subscription on 10th October, 2023. But, PhonePe's Auto Mandate deducted Rs 1850 from my account. Then I revoked the Auto Mandate. Will I get my refund?
hey! im facing the same issue, i did go to apple support and clicked on refund but since its got autopayed from phonepe, its showing no purchases from apple, will it automatically get refunded within a week as most of you all are saying or should i raise a ticket or something?
If you cancelled the subscription before the free trial’s ending date, then your money will be automatically debited back in 7-15 days time in my opinion.
In my case, it took 7 days to get the refund back. Wait for 2 weeks, if you still didn’t get the amount back, contact Apple and PhonePe customer care, they may help you.
i am also facing similar problem with google pay UPI payment mandate. I had subscribed for Disney Hotstar app subscription for 3 months. When 3 months was about to end I had cancelled the subscriptions in AppStore 1 day before renewal. Next day UPI mana date of ₹499 was triggered automatically on google pay app and the money was sent to UPI I’d appleseevices.bdsi@icici
Now there is no option to refund this amount anywhere as apple fails to detect this payment. It looks like a huge bug in UPI mandates payments in Apple Store in india
Mine was also riseApp of 4999.
I got the refund automatically after 7 working days.
Money debited for Apple services on iPhone, how can i get it back?