How do I unsuspend my wallet?

Hi bamapokergurl,

Thanks so much for posting in Apple Support Communities. We want to help by getting you pointed in the right direction for help with the Wallet app.

Reading over the article If your Apple Cash account is restricted or locked - Apple Support, it looks like you are going to have to reach out directly to Apple Support for assistance. We don't have access to account here. You can use either link below in from the article to contact them.

If your Apple Cash account is restricted

Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.

If your account is restricted and there are no instructions provided, contact Apple Support.

If your Apple Cash account is locked

Your account may be locked if there's suspected fraud on the account, or if additional security checks need to be completed. If your account is locked, you can't use Apple Cash to make purchases, send or receive money, add money to your account, or transfer money to your bank.

If your account is locked and there are no instructions provided, contact Apple Support.

Take care!

You must have at least a 6 digit passcode on your phone, and 2 factor authentication for your Apple ID to use Wallet. If you meet those requirements you will have to contact the card issuers, as they are the ones who suspended your cards.