Car play freezes when using Waze
My iPhone freezes using waze after about 2 minutes of driving?
iphone 12Pro IOS 16.2
Using jeep Wrangler car play
Also iPhone work’s wirelessly proper but no video on screen.
iPhone 12 Pro
Question marked as
User profile for user:
destiny241
User level:
Community Specialist
Hello OnlyRambler,
For issues using CarPlay, try out these related steps to solve this: If you need help with CarPlay
If you need help with CarPlay
If CarPlay doesn't work like you expect, learn what to do.
First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on.
Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car.
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
You mentioned this is happening when using the Waze app. We'd also recommend updating the Waze app, if needed: How to manually update apps on your Apple device
You could also further isolate this by testing another vehicle with CarPlay or another iPhone using the Waze app. Does this occur when you test the Apple Maps app or other map apps like, Google Maps? That may tell us more about the issue and if it's related to a specific app or CarPlay.
Let us know how it goes, take care.