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Why have not the apple engineers fixed this yet.??!!!

Siri calls/texts wrong/old/deleted/non-existent-anymore-ever phone number. How to make Siri pull from one location and not everywhere because this is so flipping aggravating for years already.


how to stop Siri from pointing to errant/expired information

iPhone 7 Plus, iOS 15

Posted on Jan 23, 2023 10:05 AM

Reply
15 replies

Jan 23, 2023 1:28 PM in response to IdrisSeabright

My issue is Siri is pointing to DELETED/EXPIRED/NONEXISTENT contacts


it’s not iCloud

it’s not iMessage

it’s not iPad

it’s not iphone

its not Siri

it’s not Google

its not Contacts

it’s not FaceTime

it’s not anything ever anywhere


why does Siri not call the current information.?


why does Siri hide where it’s gets it’s information.?


why have not the engineers fixed this YEARS OLD ISSUE



Jan 23, 2023 10:46 AM in response to SuziePoppins

I'm sorry but that's still not very clear. Siri can only call people using the information you've stored in contacts. Make sure that, if you have multiple numbers for person in Contacts, that they have different labels (e.g. mobile, home, main, etc). If you tell Siri to call "Ann's Mobile" and Ann has that number linked to her phone, iPad, Apple Watch and Mac, it's up to Ann to decide where to answer it.



Jan 23, 2023 2:30 PM in response to SuziePoppins

SuziePoppins wrote:

My issue is Siri is pointing to DELETED/EXPIRED/NONEXISTENT contacts

Siri can only use the information that is on your phone. If it's deleted, Siri can't access the data to use it. So, obviously, the data hasn't been deleted. Review your contacts. Turn off any accounts you're not using so that you only have the contacts you intend. Settings>Mail>Accounts.


To be absolutely certain that all caches have been emptied, back your phone up and then restore it from the backup, preferably using a computer.


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Jan 25, 2023 7:06 AM in response to SuziePoppins

SuziePoppins wrote:

Why do *i gotta delete all my information. Why can’t they just finally fix where Siri is pointing.?

Because, even if Apple is working on the issue, it's probably not going to happen today or even tomorrow. And, we don't even know if it's a problem they're working on. So, all you can do is things over which you have control. Or, continue to live with the problem and be angry about it. Your choice.

Jan 25, 2023 2:08 PM in response to sberman

OK. Not only have I checked it across all of my devices, I checked it across all of my kid’s devices because this happens between me and my kid. I could really care less about anybody else and haven’t noticed anybody if it’s happening with anyone else.


When I need the phone to call my kid I expect it to call my kid’s current contact information and not my kid’s seventh previous phone number.


Siri points to iMessage OK but somehow Siri cannot point to contacts except the very first one ever and that’s it. ToughLuck -no regress no repair no remorse.

What.? Why.?


and for how much longer.?



Why have not the apple engineers fixed this yet.??!!!

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