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Black windows in Safari and Mail in Ventura OS

Recently I have been seeing the contents of my Safari tabs and Mail windows turn black (and unreadable). I have a lot of windows open in each of the applications. Windows that were previously opened seem ok, but new ones turn black quickly, or open that way. The little window previews on Safari tabs show what the windows are supposed to look like, but nonetheless the contents of the actual tabs are black. Similarly, email messages that were already open are ok, but new ones I open are entirely black. I've only had this problem since updating to Ventura (MacOS 13.1) a month or so ago. I'm using a MacBook Pro with an Apple M1 Pro chip and 32 GB of memory.


I don't have this problem when I use the Chrome browser, but I also don't have nearly as many windows and tabs open in that.

MacBook Pro 14″, macOS 13.1

Posted on Jan 23, 2023 12:37 PM

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Posted on Aug 30, 2023 4:27 PM

Same but different. I do get the black windows, so kind of GPU mishap, likely not handling the fragments each window so some times I'd see only part of the window MIA. However I have a similar bug which turns my windows magenta. This rarely happens unless I have AppleTV+.


The instance of this image in Photos crashes the app. I had to eventually just t take a snapshot with the phone.


So, the Mac will have a backing store as a series of small fragments on a visibility chain for each window that will naturally render it faster than just entire windows. I suspect that something is sending it looking towards other and wrong memory. There may be a test color used to pick out these things, as I use magenta for highlighting something that's not supposed to be right. But then how does ti corrupt an actual image itself, unless its maintaining the same memory map internally, but at some point of the bad pointers will cause a crash.


And I have Photos hanging instead of crashing one trying to display another one. The only way to get out of this is to reboot. Simply killing it and relaunching fails as it is automatically launching with that image.


This frequently is accompaied with a lot of bad video stuff, Windows flickering and the such. I was able to get a video to Apple about this but have heard nothing from them.




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104 replies

Jan 10, 2024 4:08 PM in response to ioannisar

I am running Sonoma and getting a similar problem. When I open new windows in a 3rd party TWS application, they come up empty (all gray) under certain conditions. This only happens when Safari is running. I have a small handful of Safari windows open e.g. 1-3 but my main Safari window has zillion tabs open in it. Closing Safari solves the problem without needing to restart the three instances of TWS. When I am in state, all new TWS windows open blank. Opening a firefox window also comes up very weird and unusable (all white with a wide black stripe across the top). Closing Safari solves all the problems without the need to restart TWS.


Feb 29, 2024 8:19 AM in response to Caleco

I am experiencing a similar problem on M2 Max and M2 Ultra Mac Studio computers, both with 64GB. This "blank window bug" affects not only Safari but many applications including TextEdit, Activity Monitor, Firefox, Audacity, and Trader Workstation (TWS). It only happens under heavy GPU load. I can resolve it be quitting enough applications to sufficiently reduce the demand for GPU processing. When this problem is happening, GPU utilization is close to 100%.

Mar 23, 2024 4:47 AM in response to orindad

There is a clear issue with MEMORY (RAM) in these new machines. Instead of lagging the graphics simply do not render and display a black window in safari. The screen saver is also effected and will only display a solid magenta color. This can easily be replicated and reproduced every time. Simply open as many Safari winnows as possible. Pretty sad.


Apple M2 Ultra

64GB RAM

13.5 (22G74)

Jun 29, 2024 4:29 AM in response to Caleco

I always delay upgrading to the latest OS version for specifically these kind of problems. But last week i assumed that Ventura has been out for so long now, it MUST be safe to upgrade to 13.6.7 with my 16” M1 max 64GB; and wow, was i wrong! 

Yes, I now have these Safari and Mail black and white window issues, and its infuriating to see that this thread started 18 months ago, and yet no Apple Support specialist has weighed in with a reliable work-around… and of course if you call in to Applecare, they’ll blindly suggest that you upgrade to Sonoma, which some people here are saying STILL has the issue… and maybe even more.  And/or they’ll have you reinstall the OS, fresh; but i already did a clean install when i did this upgrade; so this standard suggestion is a waste of time as well.


So….I’m wondering, has this thread carried on somewhere else? Is there indeed some kind of solution?  Any help or clues appreciated.  


 I was bug-free on Monterey since the start, but wanted to see if i’d get some better performance from Ventura, and wanted to try some newer versions of apps that required OS 13+

But no upgrade is worth this kind of frustration. 


Incidentally, been using Apple Macs for over 30 years, along with dozens of my colleagues, and we’re altogether sad to say that Apple support for Macs has been on a steady decline ever since their disastrous TouchBar model was released :(  

But i’d love to see them get back to their roots, and start to respect their loyal customers as much as their speculating shareholders

Black windows in Safari and Mail in Ventura OS

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