Exported PDF from Safari but hyperlinks are illegible and broken

Hey there weskat,

Thanks for reaching out to the Apple Support Communities. If having issues with viewing webpages that was exported as a PDF in Safari, you could take a screenshot of the webpage to view in the Preview app.

For details on taking screenshots with your Mac and iPad, check out the links below:

Take a screenshot on your Mac - Apple Support

How to capture a portion of the screen

1. Press and hold these three keys together: Shift, Command, and 4.

2. Drag the crosshair  to select the area of the screen to capture. To move the selection, press and hold Space bar while dragging. To cancel taking the screenshot, press the Esc (Escape) key.

3. To take the screenshot, release your mouse or trackpad button. 

4. If you see a thumbnail in the corner of your screen, click it to edit the screenshot. Or wait for the screenshot to save to your desktop.

How to capture a window or menu

1. Open the window or menu that you want to capture.

2. Press and hold these keys together: Shift, Command, 4, and Space bar. The pointer changes to a camera icon . To cancel taking the screenshot, press the Esc (Escape) key.

3. Click the window or menu to capture it. To exclude the window's shadow from the screenshot, press and hold the Option key while you click.

4. If you see a thumbnail in the corner of your screen, click it to edit the screenshot. Or wait for the screenshot to save to your desktop.

Take a screenshot or screen recording on iPad - Apple Support

Save a full-page screenshot as a PDF

You can take a full-page, scrolling screenshot of a webpage, document, or email that exceeds the length of your iPad screen, then save it as a PDF.

1. Do one of the following:

- On an iPad with a Home button: Simultaneously press and then release the top button and the Home button.

- On other iPad models: Simultaneously press and then release the top button and either volume button.

2. Tap the screenshot in the lower-left corner, then tap Full Page.

3. Do any of the following: 

- Save the screenshot: Tap Done, choose Save PDF to Files, choose a location, then tap Save.

- Share the screenshot: Tap , choose a sharing option (for example AirDrop, Messages, or Mail), enter any other requested information, then send the PDF.

Let us know if that's able to help.

Have a great day!

weskat,

Thanks for the additional information regarding your exporting PDFs in Safari issue.

The next step is to boot into safe mode and test to see if the issue is still occurring. This will let us know if it's a system:

• Start up your Mac in safe mode - Apple Support

If it does occur, then please let us know.

If the issue does not occur, then the next step is to create another user account and see if it still is happening. This will let us know if its a user account issue:

• Add a user or group on Mac - Apple Support

All the best!

G'day weskat,

Thanks for following up with us. To clarify, what happened when you tried safe mode? Testing in safe mode is a different process from testing in a new user as it runs a basic disk check and prevents some items from loading, so we want to verify the results of testing in safe mode.

The steps for safe mode will vary by Mac model, so if you had an issue starting up in safe mode earlier, double-check to make sure you have the steps for your model. How to use safe mode on your Mac - Apple Support

"How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.

Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window."

Once you test, you can click Apple menu () > Restart to get back to normal.

Take care.