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In Dec 2022, I bought a Panasonic TV, model TX-55JZ1000E. It has the Apple TV app but it seems to lack the library, so I cannot find the movies I have purchased on my account. What is the point of Apple not offering a decent version of their app even to new Panasonic TVs? I would not want to attach any external devices to the TV to watch movies I bought from Apple. Any ideas how to fix this?
[Edited by Moderator]
txjz1000e,
Hey Arturo Corso,
We'd be happy to help out. You'd have to actually sign into the app once you've launched it on your Panasonic TV. It doesn't sound like you've yet done so. For help, check out these steps:
Sign in to the Apple TV app
1. Open the Apple TV appon your smart TV or streaming device.
2. Navigate to Settings.
3. Select Accounts, then select Sign In.
4. Follow the onscreen instructions to do either of the following:
• Sign in using an iPhone, iPad, or iPod touch (iOS 11 or later), or an Android device that supports QR scanning: Use your camera to scan the QR code that appears onscreen, then follow the instructions on your device to sign in.
• Sign in manually: Select “Sign in manually,” then follow the onscreen instructions to enter your Apple ID.
This is outlined further in the Apple TV App User Guide here: Get started - Apple Support
We hope this helps out.
Take care!
Hey Arturo Corso,
We'd be happy to help out. You'd have to actually sign into the app once you've launched it on your Panasonic TV. It doesn't sound like you've yet done so. For help, check out these steps:
Sign in to the Apple TV app
1. Open the Apple TV app
2. Navigate to Settings.
3. Select Accounts, then select Sign In.
4. Follow the onscreen instructions to do either of the following:
• Sign in using an iPhone, iPad, or iPod touch (iOS 11 or later), or an Android device that supports QR scanning: Use your camera to scan the QR code that appears onscreen, then follow the instructions on your device to sign in.
• Sign in manually: Select “Sign in manually,” then follow the onscreen instructions to enter your Apple ID.
This is outlined further in the Apple TV App User Guide here: Get started - Apple Support
We hope this helps out.
Take care!
So the problem is that there is no proper Apple TV app on the new Panasonic smart TV, only Apple TV+ app which is very limited. I guess there is no other way to fix this than buying a separate Apple TV device or that Apple & Panasonic would agree on software update.
Even new Panasonic TV lacks adequate Apple TV app
