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Mail App not deleting e-mails on AOL app

I have deleted many e-mails using the mail app on my iPhone. I recently checked my mail on the aol app and the deleted e-mails are there. How do I get the mail app on my iPhone to delete the e-mails on the aol account as well?

iPhone 14 Pro

Posted on Jan 23, 2023 11:21 PM

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Jan 25, 2023 2:24 PM in response to Areyes4apple

Hi there Areyes4apple,


If deleting an email in the Mail app does not delete it from the AOL mailbox, let's first ensure you are following the steps outlined here to delete these emails: Delete emails on your iPhone or iPad


If you are following those steps and this continues, next check that you added the AOL email account to your iPhone using the recommendations of this article: Add an email account to your iPhone, iPad, or iPod touch


If this persists after reviewing those, let us know if you are able to send and receive emails without issue in the Mail app on your iPhone. That will allow us to isolate whether the Mail app or the email account is responsible for this behavior.


Cheers!



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Mail App not deleting e-mails on AOL app

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