installation permissions

Question

Level 1

4 points

installation permissions

Hi everyone,

I am using an M1 Pro Macbook Pro running Ventura 13.2 and recently I started having issues with installing applications. I am getting "installation failed" when opening the dmg files from Downloads. I received an advice that it may work if I move the dmg to the Desktop and this has worked, but I can't figure out why. My use has Admin rights. I checked the file permissions and everything seems to be set up properly. Any ideas why this happens? Thanks.

MacBook Pro Apple Silicon

Posted on Jan 24, 2023 3:05 AM

Reply

Answer 1

Best reply

saltygx

Level 1

23 points

Jan 26, 2023 9:05 AM in response to laurentiu245

I was able to fix this issue by updating the System Settings for Full Disk Access, the Installer needed the options to be turned On, once you turned the options on, the installer will run with no issues (see screenshot).

Reply

Answer 2

Jan 24, 2023 11:04 AM in response to laurentiu245

The next thing I would look at is what version of software are you attempting to install? Perhaps you could verify compatibility on their websites to see if you have the latest version that is compatible with Ventura 13.2. Often times software developers lag behind OS updates before their apps will work with new OS updates.

Reply

Answer 3

laurentiu245 Author

Level 1

4 points

Jan 24, 2023 11:34 AM in response to Randall_2023

Yes, I noticed that software sometimes lags behind the OS updates. In this particular case it is supposed to be compatible with Ventura. Moreover, if I copy the dmg on the Desktop (or another folder), the installation succeeds. So it seems to be related to running the dmg from the Downloads folder. Hence why I suspect it is related to permissions - but I could be wrong.

Reply

Answer 4

laurentiu245 Author

Level 1

4 points

Jan 24, 2023 9:29 PM in response to Old Toad

Strangely enough, the Dowloads and Desktop folders have the same permissions. My user, which is an Admin, has Read&Write rights. I am guessing that something must have happened after I upgraded to Ventura 13.1 (and still persists in 13.2).

Reply

Answer 5

Old Toad

Level 10

207,168 points

Jan 25, 2023 9:49 AM in response to laurentiu245

All I can suggest at this juncture is to Boot into the Recovery volume (boot with the Command + R keys held down - Intel Macs) or (How to Boot an M1 Mac into Recovery Mode), select Disk Utility and run First Aid on the Macintosh HD - Data volume. If you get an error repeat until there's no error reported.

Note: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.

Reply

Answer 6

Jan 25, 2023 9:59 AM in response to laurentiu245

I thought a lot about this. I'm curious if you might have more than one Downloads folder? (Could be spelled the same or maybe even just 'Download'. Therefore making it APPEAR as though Desktop and Downloads permissions are the same. But in reality there's a second folder with a similar name or it might be in a different location on the drive. That’s about all I have at this point. If you need a nice tool for searching, I recommend, Find Any File:

https://apps.tempel.org/FindAnyFile/index.php

Reply

Answer 7

laurentiu245 Author

Level 1

4 points

Jan 25, 2023 9:22 PM in response to Old Toad

Thanks for the suggestions. I did as advised, First Aid returned no errors. Also, there is no other Downloads or similar folder - I checked also the hidden folders. So I guess it is not a disk issue. It does not look like a permissions issue either. So I am wondering if the installer has any reason to distinguish between being run from Downloads folder vs. any other.

Reply

Answer 8

Jan 26, 2023 9:46 AM in response to saltygx

This is interesting. I only have the second Installer you show and it was off. My apps have installed just fine as such. The other Installer you're showing is suspicious to me. If you right click it and choose show in finder, where does it go? Is it in a legit default Apple directory? Anyways, this is a good find if it worked for you.

Reply