Can I replace the battery on my Apple remote. It will not recharge.

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Level 1

4 points

Can I replace the battery on my Apple remote. It will not recharge.

The remote which came with my Apple tv will no longer re-charge. Can I replace the battery or do I need to purchase a new remote?

Apple TV 4K, tvOS 16

Posted on Jan 24, 2023 5:52 AM

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Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,980 points

Jan 24, 2023 7:02 AM in response to joan261

If you tried to recharge exactly as Apple intended (to a computer, or to a USB power adapter),

Charge the Siri Remote - Apple Support

then there is possibly an issue with the battery. Apple has a service for batteries that will no longer keep charge as they used to. See: Apple TV repair and service - Apple Support

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Answer 2

joan261 Author

Level 1

4 points

Jan 24, 2023 10:07 AM in response to lkrupp

Thanks. Yes, I have tried a different cable. The remote SAYS it is charged (on remote in settings) but it does not last for a 2 hour movie.

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Answer 3

lkrupp

Level 6

16,737 points

Jan 24, 2023 6:43 AM in response to joan261

Your profile indicates you have the Apple TV 4K. If that’s the case then your remote has a rechargeable battery that is not user replaceable. The cost to replace it would likely be close to the cost of a new one so…

But have you tried a different cable and/or a different charging unit? Have you taken a look at the charging port on the remote and looked for an obstruction like a pice of dirt or lint in there? Maybe try using a can of air and blowing out the port?

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