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iphone is stuck in emergency sos mode how do you fix this so I can have service

iphone is stuck in emergency sos mode how do you fix this so I can have service


Posted on Jan 24, 2023 8:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 4:53 PM

Hi needhelp4mewow,


Thanks for reaching out to the Apple Support Communities.


If having issues with seeing SOS in your iPhone status bar, check out the steps listed in this link for help: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


If you see SOS or SOS only
If you see SOS or "SOS only" in the status bar, your device isn't connected to a network, but you can still make emergency calls. This feature is available in Australia, Canada, and the United States.

Restart your iPhone or iPad
Restart your device. If you're not sure how to do this, follow these steps to restart your iPhone or restart your iPad

Check for a Carrier Settings update
To manually check for and install a carrier settings update:
1. Make sure that your device is connected to a Wi-Fi or cellular network.
2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Turn your cellular line off and back on
Go to Settings > Cellular and check to see if your cellular line is turned on. If your cellular line is off, turn it back on. Then check to see if you have service.

If you don't see your cellular line in Settings > Cellular, you should set up an eSIM or insert a physical SIM card. If you're using a physical SIM card, remove the SIM card and put it back in.

If your SIM card is damaged, doesn't fit in the SIM tray, or you transferred your physical SIM card from another device, ask your carrier for a new SIM card. 

Learn more about removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings
Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad
Update your iPhone or iPad to the latest version of iOS or iPadOS.


Keep us updated on there results after going through the steps above, and we'll continue from there.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 25, 2023 4:53 PM in response to needhelp4mewow

Hi needhelp4mewow,


Thanks for reaching out to the Apple Support Communities.


If having issues with seeing SOS in your iPhone status bar, check out the steps listed in this link for help: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


If you see SOS or SOS only
If you see SOS or "SOS only" in the status bar, your device isn't connected to a network, but you can still make emergency calls. This feature is available in Australia, Canada, and the United States.

Restart your iPhone or iPad
Restart your device. If you're not sure how to do this, follow these steps to restart your iPhone or restart your iPad

Check for a Carrier Settings update
To manually check for and install a carrier settings update:
1. Make sure that your device is connected to a Wi-Fi or cellular network.
2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Turn your cellular line off and back on
Go to Settings > Cellular and check to see if your cellular line is turned on. If your cellular line is off, turn it back on. Then check to see if you have service.

If you don't see your cellular line in Settings > Cellular, you should set up an eSIM or insert a physical SIM card. If you're using a physical SIM card, remove the SIM card and put it back in.

If your SIM card is damaged, doesn't fit in the SIM tray, or you transferred your physical SIM card from another device, ask your carrier for a new SIM card. 

Learn more about removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings
Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad
Update your iPhone or iPad to the latest version of iOS or iPadOS.


Keep us updated on there results after going through the steps above, and we'll continue from there.


Have a great day!

iphone is stuck in emergency sos mode how do you fix this so I can have service

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