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Iphone11 times out and swipe up nor right button do anything. It is a black screen and I can not switch phone off either.

No fix?

iPhone 11, iOS 16

Posted on Jan 24, 2023 10:27 AM

Reply
Question marked as Best reply

Posted on Jan 24, 2023 10:30 AM

Try a Forced Restart. Follow the instructions very carefully.


Force restart iPhone - Apple Support


There are only 2 possible results:


1) The phone returns to normal operation

2) There is a hardware problem on the phone that will require service from the Apple Store or Apple Service shop



1 reply

Iphone11 times out and swipe up nor right button do anything. It is a black screen and I can not switch phone off either.

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