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Why does my phone say "Your account has been disabled in the App Store and iTunes,"?

Account issue

iPhone 13 Pro Max, iOS 16

Posted on Jan 24, 2023 10:38 AM

Top-ranking reply

Limnos

Level 10

419,935 points

Posted on Jan 24, 2023 10:48 AM

Hello,

If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .

The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Why does my phone say "Your account has been disabled in the App Store and iTunes,"?

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