You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleting mail from both iPhone and iPad at the same time

Both of my mail accounts are imap on both phone and iPad but they are still present on the iPad after deleting from the iPhone. I get lots of emails so that is taking way too much time. Any other suggestions or things to look at??????

iPhone 13

Posted on Jan 24, 2023 11:18 AM

Reply
1 reply

Jan 25, 2023 6:55 PM in response to Jarjat

Hey Jarjat,


We'd recommend the steps from this article as they can help resolve issues with mail accounts on iOS: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


"Contact your email provider or system administrator

  1. Contact your email provider or check their status webpage to see if there's a service outage. 
  2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
  3. Check your email account settings with your email provider or system administrator to make sure that they're correct.


Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.

If these steps don't work, contact your email service provider for more information."


Thanks!

Deleting mail from both iPhone and iPad at the same time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.