Why won’t my AirPods show on screen when opened and why won’t they connect

Hello Iamrichkiddev,

We understand that you're unable to connect your AirPods to your device. We have some information that can help with resolving this issue.

Take a look at the steps below that provide with what to do if your AirPods will not connect, including resetting your AirPods.

1. "Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.

7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8. Test your AirPods. If you still can't connect, reset your AirPods."

If your AirPods won't connect

If they still won't connect, try connecting the AirPods to another device and testing to see if the issue remains. If the issue remains, you'll want to reach out to Apple Support for further assistance.

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