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Static noise when pressing left ear cup (AirPods Max)

Bought AirPods Max two years ago and they now produce a static noise when the left ear cup is pushed. Anything I can do or will they just get worse?


Thanks and best wishes

Posted on Jan 25, 2023 7:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 4:38 PM

Hi Matt 88,


We'd like to share some suggestions based on what you have shared. It sounds like you a describing a hardware related issue, based on this issue happening when pushing on the ear cup. To help, you can start with steps in How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support to make sure they are clean and free of debris.


Additionally, test after resetting your AirPods to help isolate the behavior. Check out those steps here:


How to reset your AirPods Max - Apple Support


To restart or reset your AirPods Max:
• First, charge them for a few minutes.
• If you're experiencing issues with your AirPods Max, you can restart them. Press and hold the noise control button and the Digital Crown until the LED flashes amber.
• You can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
• After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.


If the issue persists, then seek service for your AirPods. The following article will help you to prepare and arrange service: iPod Repair & Service - Apple Support


Kind regards.

1 reply
Question marked as Top-ranking reply

Jan 26, 2023 4:38 PM in response to Matt 88

Hi Matt 88,


We'd like to share some suggestions based on what you have shared. It sounds like you a describing a hardware related issue, based on this issue happening when pushing on the ear cup. To help, you can start with steps in How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support to make sure they are clean and free of debris.


Additionally, test after resetting your AirPods to help isolate the behavior. Check out those steps here:


How to reset your AirPods Max - Apple Support


To restart or reset your AirPods Max:
• First, charge them for a few minutes.
• If you're experiencing issues with your AirPods Max, you can restart them. Press and hold the noise control button and the Digital Crown until the LED flashes amber.
• You can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
• After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.


If the issue persists, then seek service for your AirPods. The following article will help you to prepare and arrange service: iPod Repair & Service - Apple Support


Kind regards.

Static noise when pressing left ear cup (AirPods Max)

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