organize by conversation

I'm trying to turn off "conversations" in my iCloud Mail. The solution was given below but when I go to "Preferences" the choice is "Viewing" and there is no "organize by conversation" option. Am I in the wrong place? How do I fix?

Tip: It’s easy to turn conversations on or off. In Mail, choose View > Organize by Conversation (a checkmark shows it’s on).

Posted on Jan 25, 2023 8:15 AM

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2 replies

Jan 26, 2023 5:10 PM in response to llwala

Hi llwala,


Thanks for posting in Apple Support Communities.


We understand that you're unable to find a mail option from the Mail menu bar.


  1. Open the Mail app
  2. Go to the menu bar and select View
  3. Scroll down to the 12th option. Which should be Organize By Conversation


If you do not see this, restart your computer and update your computer to the latest available software version to ensure your computer has the latest performance fixes installed.


View email conversations in Mail on Mac - Apple Support


Regards.


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organize by conversation

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