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Level 1

22 points

Two iPhones, iCloud contacts not syncing

I have a user with two iPhones, both signed into the same Apple ID and contacts, only contacts, are not syncing between them. Any suggestions?

iPhone SE

Posted on Jan 25, 2023 10:45 AM

Top-ranking reply

Level 10

91,269 points

Posted on Jan 25, 2023 11:15 AM

They don't sync between each other they both sync with the same email account in the web.

So on both iphones,

With ICloud contacts:

Settings, [your name], iCloud, (show all) make sure Contacts is green (on)

BUT if they both use a third party provider like Hotmail or Yahoo for storing contacts:

Settings, Contacts, Accounts, tap the relevant account, make sure that Contacts is green (on)

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