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Level 1

4 points

my account is disabled

it won’t let me download any apps or update them. it says “my account is disabled” i don’t know why please help

iPhone 11, iOS 16

Posted on Jan 25, 2023 3:00 PM

Top-ranking reply

Level 10

472,101 points

Posted on Jan 25, 2023 3:04 PM

It is usually a billing-related issue: This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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