Ventura 13.2 no longer recognizes Pioneer BDR-XD07UHD as an optical drive

The Asus drive works great in 13.2. Plug and play!

Looks like I've got the same issue with 13.3. 13.2.1 fixed it, but it's back with latest release...

If I understood @lastcoyote correctly, he just posted that 13.3 revived the bug that had apparently been fixed with 13.2.1.

I just tried Safe Mode, and the computer still could not see the media in the drive. This is not necessarily the case according to some users facing a similar issue over at MacRumors. Pioneer told me take it up with Apple.

I booted into Safe Mode and let it do its thing for 10-15 minutes. After reboot no change.

I got on the phone with Apple Support for a fair amount of time and we ran through a series of troubleshooting steps, none of which solved the issue. The tech was very thorough, and he gathered up a bunch of information, and he is going to follow up with me next week. I directed him to this thread, as well as the thread over on MacRumors about Ventura 13.2, so hopefully we see some resolution for this issue soon.

I have the exact same problem. My external blu ray worked fine before 13.2 and now the computer don’t recognize it anymore but the drive still works when it’s plugged. I read many people have problems with External HDD, SSD or optical drives that is not recognized over USB after the update but those people are on silicon macs so I don’t know if it’s related. Personally I’m on a 2020 Intel iMac and all my external HDDs are working fine, only the external blu ray that’s not working anymore.

Have you ever gotten anything done by submitting feedback/suggestions? No. None of us ever have.

So, here’s an obvious question: If they don’t read them, and nothing ever comes out of providing feedback, why does the feedback site exist?

Better question: Why do you think Apple places this glaring wall between their development apparatus and their end users? This wall where we can emote, and they can easily ignore it.

Because—this is exactly the way they want it; they don’t develop products for us. They don’t see us as their customers.

We’re merely consumers; their customers are stockholders, distributors, resellers, and businesses with large contracts and enterprise site licenses. That’s the problem with these oversized tech giants who have come to exist in the absence of sensible antitrust legislation.

I do not. Since this is such a new bug, I doubt a master list has been released yet. On Pioneer's website, they are recommending that you do not update to 13.2, so I'm not sure the new firmware is even related to this issue.

No - it was just a quick follow up call to pass on information the tech had received from the engineering team. And in essence, the answer was .... this is Pioneer's problem. There is apparently a separate system for engineering discussions with outside vendors, so the tech support guy didn't have any insight into whether or not Pioneer and Apple were in talks. Seems basically like a dead end, but I would agree with most people here that this is an issue that Apple created in the 13.2 update and should take some responsibility for solving.

Apple Support guys are never in touch of what the engineers really know when it comes to issues and bugs. iPadOS 16 had a pretty major bug with zoom accessibility making the device lagging real bad when this feature was activated. Everyone at Apple support said they don't know the issue and maybe its an app causing this blahblahblah, Then, 16.2 came out, and they specifically said in the release notes that it fixed the zoom accessibility causing lag issues, so the engineers knew this issue like I expected, it just wasn't in their priority to solve it as fast as other bugs.

For your ASUS drive, you could always return it. I also have an old ASUS drive and it's working okay, but I much prefer my pioneer one. I like the slot mechanism better and it's also quieter.

It’s funny, but in the notes about 13.2.1 they don’t even acknowledge that there was an issue with pioneer drives. My pioneer Drive is a Toploader so I always had to open it up to put the disc on and then shut it. I actually prefer pushing a button to have the drawer come out and this one is faster. I’ll probably keep this.

Yes, I used the drive under Ventura 13.1 a few days ago and it worked as expected. I agree that it is a Ventura 13.2 issue. So far, I have not seen any solutions.

I have also the same problem, I got the ticket for the time being non solution