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MacBook not charging

My Macbook Pro Model A1708 is not charging and not starting it is just showing battery on the screen, Please help me out i have important data on that device

MacBook Pro 13″, macOS 13.0

Posted on Jan 25, 2023 4:13 PM

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Question marked as Best reply

Posted on Jan 25, 2023 6:54 PM

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, if it still won’t charge, then simply ➢ click here for detailed instructions.


If that does not help, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

3 replies
Question marked as Best reply

Jan 25, 2023 6:54 PM in response to AzeemGaba

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, if it still won’t charge, then simply ➢ click here for detailed instructions.


If that does not help, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

Jan 26, 2023 10:08 PM in response to AzeemGaba

"MacBook not charging: My Macbook Pro Model A1708 is not charging and not starting it is just showing battery on the screen, Please help me out i have important data on that device"

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Methods and sites I've used to solve this...

Troubleshooting Mac Charge:


Refer to the following....


A. Reset the SMC and your NVRAM:

(Applies yo Intel-Based Macs Only) Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.


B. Try a New Charger:


C. A Few Links to Refer to for Power:





Jan 26, 2023 9:53 PM in response to AzeemGaba

If your MacBook is not charging then it might be due to a simple issue like improper connection, or it could be due to a complex problem like wrong power settings in SMC. At first you can try the below quick fixes to resolve the issue:


1. Check if the MacBook’s power adapter is properly attached to the power source and MacBook's charging port. Remove it once and re-attach it.

2. The MacBook adapter has three parts: Adapter, removable plug, and cable. Detach everything & clean, if there is any carbon deposit, it will get cleaned.

3. Check the adapter and cable for any physical damage.

4. Make sure that you are using the right charger compatible with your MacBook. Every MacBook model requires its specific charging adapter; else, it won't charge.

5. Make sure your adapter isn't overheating. If the adapter overheats, your Mac will shut the power intake until the adapter cools off.

6. Check the charging port on your MacBook and ensure that there is no dust or dirt in it.


Hope the above fixes will resolve the problem and make your MacBook charging normally. If not, then try the below methods to fix any software related issue:


1. Check the battery of your MacBook.

2. Reset SMC.

3. Update or Reinstall macOS.


Hope the above methods will help you resolve the issue!

MacBook not charging

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