usps.com won't open in Safari 16.3 on iPhone 12

I haven't been able to access USPS.com for the past month using both Safari 16.2 & now on 16.3 (after just updating it) using my iPhone 12 Pro Max. I can sign in right away with no problem to USPS.com using the Google browser. Safari won't even let me sign into usps.com. It just gets stuck trying to load just to sign in. I have used usps informed delivery forever & have never experienced this issue. I've tried signing in with Wifi and just using cellular data via Verizon without any success. Does anyone know a solution to fix this? I've tried restarting my iPhone, updating to the latest safari browser, closing the window and opening a completely new one without any success. I know you can clear the Safari history and website data but then I will loose all the many website open tabs I purposely have saved for easy access within Safari, which is a no go. I shouldn't have to choose whether I can access informed delivery, hold mail etc. via USPS.COM on my iPhone 12 Pro Max (which I paid $1500 for when it came out 2 years ago) via Safari 16.3 or loose all my open website tabs by clearing all the history & website data. And I shouldn't have to have the Google chrome browser just to be able to sign into one website. There has to be a better way in which this issue can be fixed without loosing all your open Safari website tabs. It's only happening on one website but a very important one, USPS.COM. Any help would be appreciated.

iPhone 12 Pro Max, iOS 16

Posted on Jan 25, 2023 4:57 PM

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Jan 28, 2023 7:38 AM in response to tlm574s

Hi tlm574s,


Thanks for using Apple Support Communities. It sounds like you've tried some great troubleshooting steps so far and that this is isolated to a particular website. Try accessing the page using Private Browsing. That will help to give you an idea of whether this is related to cache, cookies, etc. The following is from Turn Private Browsing on or off on your iPhone.


"How to turn on Private Browsing

  1. Open Safari on your iPhone.
  2. Tap the Tabs button .
  3. Tap [number] Tabs or Start Page  to show the Tab Groups list.
  4. Tap Private , then tap Done."


If this is related to website data, it will may to be cleared. This and further guidance can be found in If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch.


"Clear website data

You can clear website data occasionally to improve Safari performance.

  1. Go to Settings > Safari.
  2. Tap Clear History and Website Data.
  3. Tap Clear History and Data to confirm."


All the best.

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usps.com won't open in Safari 16.3 on iPhone 12

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