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phone is totally dead as of this evening.

phone is totally dead


iPhone 13 Pro Max

Posted on Jan 25, 2023 6:46 PM

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Question marked as Best reply

Posted on Jan 25, 2023 6:50 PM

Ensure that the iPhone is charged by plugging it to electrical power for 30+ minutes. Then:


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply
Question marked as Best reply

Jan 25, 2023 6:50 PM in response to LSKYJSK

Ensure that the iPhone is charged by plugging it to electrical power for 30+ minutes. Then:


(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

phone is totally dead as of this evening.

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