Contact metadata and information disappearing from iPhone

My contact phone book issues numbers labelled with names and saved


but names disappearing later automatically so can’t know whose numbers it’s


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Jan 25, 2023 9:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 9:42 PM

kailash132 Said:

"Contact: My contact phone book issues numbers labelled with names and saved but names disappearing later automatically so can’t know whose numbers it’s"

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For reference...

Troubleshooting Lost Contacts:


I. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post.
  4. Proceed from there as necessary


II. Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

2 replies
Question marked as Top-ranking reply

Jan 25, 2023 9:42 PM in response to kailash132

kailash132 Said:

"Contact: My contact phone book issues numbers labelled with names and saved but names disappearing later automatically so can’t know whose numbers it’s"

-------


For reference...

Troubleshooting Lost Contacts:


I. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post.
  4. Proceed from there as necessary


II. Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

  • If it is disabled, then enable it.
  • If it is enabled, then disable it and then re-enable it.


B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.


C. Also, Try the Following:

Jan 25, 2023 9:41 PM in response to kailash132

kailash132 Said:

"Contact: My contact phone book issues numbers labelled with names and saved but names disappearing later automatically so can’t know whose numbers it’s"

-------


Troubleshooting Disappearing Contacts Names:


Re-Enable Contacts in iCloud:

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Contacts (so that it is greyed-out)
  5. Tap: Contacts (so that it is green)

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Contact metadata and information disappearing from iPhone

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