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Connection Failure and Spotty ISP

Hello. I am by no means a computer wiz, but manage to do OK with manual configurations. Most of the time. Two days ago, I had an emergency computer replacement (shattered the screen on my MacBook and was quoted a Tier 4 repair - $$$). I managed to migrate my files using a combination of the migration assistant and file sharing via Ethernet between my new MacBook Pro and the old machine. Everything seems a-ok with one major annoyance - I am getting connection failure prompts every time I boot up and every 30-60 minutes, my ISP fails.

More details:

1) When I boot my MacBook Pro, I receive the following prompt: "Connection failure: The server "(name)'s MacBook" may not exist or is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."

Why is my current computer trying to connect with my former? I am assuming this has something to do with how my home network is configured. I looked at my router settings and cannot seem to ID where I would need to make an adjustment.

2) When I experience an ISP failure (going through Network Diagnostics), I don't have to do anything other than prompt the "Assist me" and the issue seems to repair on its own.

Will a router reboot correct this issue (I hate reconfiguring security, etc.)? Or, is this a larger AirPort problem?

3) I called my ISP and they deferred me to Linksys (router manufacturer), but I cannot help but wonder why this would be a router issue...

Perhaps the connection failure prompt and ISP issues are unrelated? I appreciate any assistance and I apologize in advance for knowing/understanding all tech-speak.

Thanks!

macbook pro, Mac OS X (10.6.4)

Posted on Aug 16, 2010 10:29 AM

Reply
7 replies

Aug 20, 2010 5:10 PM in response to satcomer

What do you mean by getting my Mac when connected to it? I assume my IP address. Yes - I see my IP address in the in the router's "status" configurations. As for the DNS, yes, I show three separate (DNS 1, DNS 2, DNS 3).

In addition to getting periodic "ISP failed" reports when my internet stalls and pages fail to load, I have now had to enter my network password a few times. It is almost like at times, the router does not recognized my Mac... Very strange.

I appreciate the assistance.

Aug 24, 2010 9:39 PM in response to satcomer

I hate to sound like a major ignoramus, but when I open System Preferences -> Network, I am not seeing where I would delete my connection in this pane. Instead, I see "Assist me" and "Advanced." I did try deleting my network through Advanced, but it automatically registered itself again and the problem of dropped Internet connection and periodic requests to re-enter my password consist.

Is it possible that there is something wrong with my AirPort? I keep getting "ISP failed" prompts, but my old (and really broken) MacBook has no issues connecting to my home network.

Thanks for the help!

Aug 29, 2010 6:25 PM in response to holanola

You not dumb.

In your Dock find the System Preferences and click on it. Find the Network icon and click on it. In the left hand pane highlight the Airport name. In the left hand pane of Airport turn off Airport, this is important. Then back in the left hand pane, at the bottom of the pane, hit the - button. Then close System Preferences and immediately reboot your Mac.

Upon the reboot go back in System preferences->Network pane. At the bottom of the left hand side on the Network pane now hit the + button and re-add the Airport card. Now in the right hand of the pane hit the "Apply' button. Then reboot again.

After this last reboot open System Preferences->Network pane. Highlight the Airport name and in the right of the pane turn your Airport back on and rejoin your wireless network.

Then report back if resetting the Airport card this way helps, Good Luck.

Connection Failure and Spotty ISP

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