You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 13 pro max hung

How to restart iphone 13 pro max. It was hung


Posted on Jan 26, 2023 6:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 1:45 PM

Hi mike1698,


It sounds like you need to force restart your iPhone. Here's how that's done:


"If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button."


You can take a look at the full resource here: Force restart iPhone - Apple Support


We hop this helps.


Take care.


3 replies
Question marked as Top-ranking reply

Jan 28, 2023 1:45 PM in response to mike1698

Hi mike1698,


It sounds like you need to force restart your iPhone. Here's how that's done:


"If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button."


You can take a look at the full resource here: Force restart iPhone - Apple Support


We hop this helps.


Take care.


iphone 13 pro max hung

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.