Apple watch ultra locks the screen while doing active outdoor run

i just updated my apple watch ultra to 9.3 but when i went on a outdoor run today, it wasn't recording my heart rate and automatically locks the watch screen. how should i get the full outdoor run active tracking capability back?

Apple Watch Ultra

Posted on Jan 26, 2023 11:29 AM

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Posted on Jan 27, 2023 10:06 AM

That's weird. It sounds like the watch thinks it is no longer on your wrist. That can happen if the watch isn't snug against your wrist. I had to tighten my band a notch to get pulse rate to work all the time. Some people tighten it for workouts, then loosen it after.


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Apple watch ultra locks the screen while doing active outdoor run

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