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I received a call and not sure why. Something regarding my iCloud and shopping online if someone could help me, it would be greatly

I received a phone call to contact Apple support regarding my iCloud and I’m not sure why it’s something to do a shopping online

iPhone 12, iOS 16

Posted on Jan 26, 2023 11:50 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2023 11:52 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 26, 2023 11:52 AM in response to chryl226

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I received a call and not sure why. Something regarding my iCloud and shopping online if someone could help me, it would be greatly

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